jilib b Privacy
Policy

Introduction

This Privacy Policy ("Policy") describes how jilib b ("we", "us", "our", "the Platform", "jilib b") collects, processes, stores, and protects the personal data of individuals ("you", "Player", "User") who access or use the online gaming platform available at jilibb.onl.

jilib b is committed to safeguarding the privacy of all players, including those from Manila, Cebu, Davao, Quezon City, and every other part of the Philippines who choose to register and play on our platform. We recognise that the personal information you share with us carries real importance, and we treat it with the care and discretion it deserves.

By registering an account on jilib b or using any part of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you disagree with any provision of this Policy, you should cease using jilib b services and contact us to close your account.

Who We Are — Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jilib b is the Personal Information Controller (PIC) in respect of the personal data it collects and processes about its players.

As the Personal Information Controller, jilib b determines the purpose and means by which personal data is processed, and bears legal responsibility for ensuring that all processing activities comply with applicable Philippine data privacy law and relevant PAGCOR regulations governing online gaming operators.

Our designated Data Protection Officer (DPO) can be reached at [email protected]. The DPO is responsible for overseeing data protection compliance within jilib b and serves as the primary point of contact for data subject rights requests and privacy-related queries.

Personal Data We Collect

jilib b collects the following categories of personal data from players. The table below summarises what we collect and the reason for collection:

How We Collect Your Data

jilib b collects personal data through the following channels:

• Account Registration: Information you provide when creating your jilib b account, including name, date of birth, email address, and Philippine mobile number.
• KYC Verification: Government-issued identification documents and selfie images you upload when completing identity verification prior to your first withdrawal.
• Deposits and Withdrawals: Payment details processed when you conduct financial transactions via GCash, Maya, BPI, BDO, UnionBank, or other supported payment methods.
• Platform Use: Gameplay data, session data, device information, and IP address data collected automatically when you access and use the jilib b platform.
• Customer Support Interactions: Data you share when you contact the jilib b support team via live chat or email.
• Cookies and Similar Technologies: Session cookies, analytical cookies, and device fingerprinting tools used for security and platform optimisation purposes, as described in Section 10.

How jilib b Uses Your Personal Data

jilib b uses the personal data it collects for the following purposes:

1. Account Creation and Management: To establish, verify, and maintain your jilib b player account, including processing your registration, verifying your identity, and managing your account settings and preferences.
2. Payment Processing: To process deposits to and withdrawals from your jilib b account via GCash, Maya, BPI, BDO, and other supported payment methods. Financial transaction data is retained as required by Philippine anti-money laundering (AML) regulations.
3. Regulatory Compliance: To fulfil jilib b's obligations under applicable Philippine law and PAGCOR regulations, including Know-Your-Customer (KYC) requirements, anti-money laundering (AML) checks, and age verification obligations.
4. Security and Fraud Prevention: To monitor accounts and transactions for suspicious activity, prevent fraud, detect unauthorised access, and investigate potential violations of jilib b's Terms & Conditions.
5. Responsible Gaming: To monitor gameplay patterns for signs of problem gambling behaviour and to administer the responsible gaming tools you have elected to use, including deposit limits and self-exclusion.
6. Customer Support: To respond to your inquiries, resolve disputes, and provide assistance with account-related issues.
7. Service Communications: To send you transactional notifications — such as deposit confirmations, withdrawal notifications, and security alerts — via email or SMS to your registered Philippine mobile number.
8. Platform Improvement: To analyse aggregated, anonymised data about how players use the jilib b platform in order to improve the quality, performance, and functionality of our services.
9. Marketing Communications: With your consent, to send you promotional messages about jilib b bonuses, new games, and special events. You may withdraw your marketing consent at any time by updating your communication preferences in Account Settings.

Lawful Basis for Processing

Under the Data Privacy Act of 2012, jilib b relies on the following lawful bases for processing your personal data:

• Contractual Necessity: Processing required to perform the contract between jilib b and you (the jilib b Terms & Conditions), including account management, payment processing, and gameplay services.
• Legal Obligation: Processing required to comply with applicable Philippine law and PAGCOR regulations, including KYC, AML, and age verification requirements.
• Legitimate Interests: Processing conducted for the legitimate interests of jilib b — such as fraud prevention, platform security, and service improvement — where those interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — such as marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Data Sharing with Third Parties

jilib b does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment Processors: GCash, Maya, BPI, BDO, UnionBank, and other payment service providers, for the purpose of processing deposits and withdrawals. These providers are bound by their own privacy policies and Philippine financial regulations.
• Game Software Providers: Licensed third-party game developers and live casino operators whose games are hosted on the jilib b platform. Gameplay data may be shared with providers for technical support and dispute resolution.
• KYC and Identity Verification Providers: Third-party services that assist jilib b in verifying player identity and government-issued identification documents as part of the KYC process.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law, court order, or regulatory requirement.
• Technology Infrastructure Providers: Cloud hosting, cybersecurity, and fraud detection service providers that process data on jilib b's behalf under data processing agreements that impose equivalent data protection standards.

Data Retention

jilib b retains personal data only for as long as it is necessary for the purposes described in this Policy, or for as long as required by applicable law and regulation. The following retention periods apply:

• Active Account Data: Retained for the duration of your account's existence on the jilib b platform. You may request account closure at any time by contacting [email protected].
• KYC and Identity Documents: Retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act of 2001 (as amended).
• Financial Transaction Records: Retained for a minimum of five (5) years following the date of the transaction, in compliance with Philippine AML reporting requirements.
• Gameplay Records: Retained for three (3) years following account closure, for dispute resolution and audit purposes.
• Support Communications: Retained for two (2) years from the date of the interaction, unless required for longer in connection with an ongoing dispute or regulatory inquiry.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be used to identify you.

Security of Your Personal Data

jilib b implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or mobile device and the jilib b platform is encrypted using Transport Layer Security (TLS), the same technology used by Philippine banks and e-commerce platforms.
• Data Encryption at Rest: Sensitive personal data stored in jilib b's databases is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is strictly limited to jilib b employees and service providers who require access to perform their job functions. All access is logged and regularly audited.
• Two-Factor Authentication: Player accounts support SMS-based two-factor authentication (2FA). jilib b strongly recommends that all players enable 2FA to protect their accounts.
• Intrusion Detection and Monitoring: jilib b's infrastructure is monitored continuously for suspicious activity, unauthorised access attempts, and anomalous transaction patterns.
• Regular Security Audits: jilib b undergoes regular independent security assessments to identify and address potential vulnerabilities in its systems.

Cookies & Tracking Technologies

jilib b uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help jilib b recognise your session and improve your experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the jilib b platform. These include session cookies that maintain your login state during a session. Without these cookies, core platform functions would not operate correctly. These cookies cannot be disabled.
• Security Cookies: Used to detect and prevent security threats, including bot activity, account takeover attempts, and fraudulent transactions. Device fingerprinting technologies may be used for this purpose.
• Analytical Cookies: Used to collect anonymised data about how players navigate and use the jilib b platform, enabling jilib b to identify areas for improvement. No personally identifiable information is collected through analytical cookies.
• Preference Cookies: Used to remember your platform preferences — such as language settings and notification preferences — so that they persist between sessions.

You can control cookie settings through your web browser. Most modern browsers allow you to decline non-essential cookies or clear existing cookies from your device. Note that disabling strictly necessary cookies will impair the functionality of the jilib b platform, including your ability to log in and play.

Your Data Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by jilib b:

To exercise any of the above rights, please submit a written request to jilib b's Data Protection Officer at [email protected]. jilib b will respond to all data rights requests within fifteen (15) business days. We may request additional information to verify your identity before processing your request.

Protection of Minors

jilib b's services are strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR's regulations governing online gaming in the Philippines. jilib b does not knowingly collect personal data from individuals under the age of 21.

If jilib b becomes aware that it has inadvertently collected personal data from a person under 21 years of age, that data will be deleted immediately and the associated account will be closed. If you have reason to believe that a minor has registered an account on jilib b, please contact us immediately at [email protected].

Cross-Border Data Transfers

Some of jilib b's third-party technology and infrastructure providers operate data centres or support functions outside of the Philippines. Where personal data is transferred to a jurisdiction other than the Philippines, jilib b ensures that such transfers are conducted under appropriate contractual safeguards — including standard contractual clauses or equivalent data transfer mechanisms — that provide a level of data protection equivalent to that afforded under the Data Privacy Act of 2012.

Game software providers whose games are accessible on the jilib b platform may process certain gameplay event data on servers located outside the Philippines. Such providers are contractually required to maintain data security standards consistent with this Privacy Policy.

Changes to This Privacy Policy

jilib b may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, jilib b will notify registered players by email or by displaying a prominent notice within the account dashboard before the changes take effect.

The effective date at the top of this document indicates when the current version was last revised. We encourage you to review this Policy periodically. Your continued use of the jilib b platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

Contact Our Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilib b, please contact our designated Data Protection Officer:

Data Protection Officer — jilib b
Email: [email protected]

jilib b is committed to resolving all privacy-related queries and data rights requests in a timely and transparent manner. If you are not satisfied with the outcome of your request, you have the right to escalate your concern to the National Privacy Commission of the Philippines (NPC) at their official website or offices.

For questions about our Terms & Conditions, visit jilib b Terms & Conditions. For responsible gaming resources and self-exclusion tools, visit jilib b Responsible Gaming.